Legal
Privacy Policy
Last updated: January 1, 2024
Hey there! At Turning Point HVAC, we value your privacy. This policy describes how we collect, use, and protect your personal information when you use our website or services, like requesting a quote or scheduling maintenance.
Information We Collect
We collect information you provide directly, such as your name, phone number, email address, property address, and details about your HVAC issue when you contact us for an estimate or service.
How We Use Your Information
We use your information to schedule and perform services, provide estimates, communicate about your appointments, send service reminders, and improve our customer experience. We do not sell your personal data.
Service Providers
We may share your information with trusted third parties who assist us in operating our business, such as scheduling software providers, solely for the purpose of providing services to you.
Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Choices
You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in those messages. You may also contact us to update or correct your personal information.
Cookies and Tracking
Our website may use cookies to improve your browsing experience and understand how visitors use our site. You can set your browser to refuse cookies, but some site features may not function properly.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn we have collected such data, we will delete it promptly.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on our website with an updated effective date.